Unsure how to configure networking setting in DSM 5 or am i missing something?

hey guy, i hope you can help me 🙂

i need to connect my nl35 to a office network. i thought this would be the same as at my home. setting port forwarding on a router and all would be okay…

i have purchased a ddns for remote access etc

but i have hit a problem, the office has its own network provided.

when i connect my NAS i can connect its get an IP via there dhcp, but the issue is i cant get the dsm 5 to get internet access? i have viewed the synology knowledge base, vlan etc

below is the network information the building provided, am i missing something? as on my office pc i have to log in via there web based GUI before i get internet access.

Customer Name: my business name

Vlan ID: 263

Public IPs: N/A

Dynamic IPs:

Local Network:


Gateway IP: 10.248.195.xx



Static IPs: N/A

DHCP Enabled: Yes

Address Translations: N/A

Switchports: ruk1302-2960-4-Basement (10.248.192.xx)

– FastEthernet0/29

Bandwidth Type: Shared

any help would be great 🙂 thank you in advance 🙂

First-timer Asked on April 23, 2015 in General.
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1 Answer(s)

please can anyone help or advise me 🙂

First-timer Answered on April 25, 2015.
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